Limited Warranty Statement

Standard legal stuff

Subject to the provisions described below, the Little LogBook device is protected for one (1) year against defects in material and workmanship. Contact your Little LogBook authorized reseller or Mbeleni Data Solutions, if you have any questions about this Limited Warranty.

Little LogBook’s obligations with respect to Software distributed by Little LogBook under the Little LogBook brand name are set forth in the applicable Software License Agreement (SLA).

Little LogBook warrants that the Hardware product (device) you have purchased from Little LogBook or from a Little LogBook authorized reseller is free from defects in materials or workmanship under prescribed use during the warranty period.

Should a hardware failure occur within the warranty period, the product will be repaired or replaced by Little LogBook, at its discretion, free of charge provided you: (1) return the failed product to a Little LogBook designated repair facility, and (2) provide Little LogBook with proof of purchase. Repaired or replacement products will be returned to you with shipping charges for your account. The product being returned must be properly packaged with a copy of the original invoice. All exchanged parts and products replaced under this warranty will become the property of Little LogBook. Products that fail within the first 30 days after purchase will be replaced with a new product. Little LogBook may require proof of purchase documentation prior to issuing the replacement product.

Little LogBook has no responsibility whatsoever with regard to any content or data (travel log information) on returned products. To request warranty service and before returning a Little LogBook product, please contact Little LogBook Technical Support.

Once Little LogBook determines that a repair is required, Little LogBook will issue a reference number. A copy of your receipt or invoice bearing your details and model number of the product in which the defect has been reported may be required as a proof of your purchase for warranty service.

This limited warranty applies only to the Little LogBook products that can be identified as original and supplied by Little LogBook. Little LogBook does not warrant any product that is not manufactured by, for, or with permission from Little LogBook.

This limited warranty also does not cover any of the following specific conditions:

  1. Failure to use the products as per the User Guide;
  2. Abuse, unreasonable use, mistreatment, or neglect of the products;
  3. Unusual physical or electrical stress or power fluctuations when using the products;
  4. Damage caused by installation, modification or repair of the products;
  5. Damage caused by improper or improperly used packaging;
  6. Products that are determined to be stolen in the discretion of Little Logbook;
  7. Units exposed to extreme temperatures (see Technical Specifications of specific product purchased);  
  8. Units exposed to water; and if units have a waterproof rating where these units are exposed to water beyond the specified waterproof rating and prescribed use (see Technical Specifications of specific product purchased).

Except as specifically provided in this agreement or as required by law, the warranties and remedies stated above are exclusive and in lieu of all others, oral or written, express or implied. Any and all other warranties, including implied warranties of merchantability, fitness for a particular purpose and non-infringement of third party rights are expressly excluded, as well as any misrepresentation from any third party or sales person or the like. Little LogBook shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if Little LogBook is informed in advance of the possibility of such damages.

See also Product Disclaimer